1. Who We Are
ARJ Studio is a remote-first architectural design practice operated by Muhammad Avais (Founder & Managing Director) and Arj Masood (Principal Architect). We provide residential architecture, 3D visualisation, and construction documentation services to clients globally.
Contact: hello@arjstudio.co
WhatsApp: +92 317 2166655
2. Information We Collect
We collect information in the following ways:
- Contact form submissions: When you submit a project enquiry, we collect your name, email address, country, project type, budget range, and project details.
- WhatsApp conversations: When you contact us via WhatsApp, that conversation is governed by WhatsApp's own privacy policy.
- Usage data: We use Google Analytics to collect anonymised information about how visitors use our website, including pages visited, time spent, device type, and approximate location (country/city level). This data does not identify you personally.
3. How We Use Your Information
We use the information we collect solely to:
- Respond to your project enquiry and provide architectural services
- Communicate with you about your project
- Understand how our website is being used so we can improve it
- Send project-related updates if you are an active client
We do not use your information for unsolicited marketing, and we do not sell or share your personal data with third parties for commercial purposes.
4. Google Analytics
This website uses Google Analytics, a service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect anonymised data about website traffic and behaviour patterns.
The data collected includes: pages visited, session duration, device and browser type, approximate geographic location, and referral source. This data is aggregated and anonymised — it does not identify you as an individual.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website uses cookies only for Google Analytics functionality. We do not use advertising cookies, tracking pixels, or any third-party marketing cookies.
You can control or delete cookies through your browser settings at any time. Disabling cookies will not affect your ability to use the website.
6. Data Storage and Security
Project enquiry data submitted through our contact form is transmitted directly to our WhatsApp business number and is not stored on our servers. We do not operate a database of client contact information beyond what is stored in our WhatsApp and email correspondence.
Our website is hosted on Netlify, which maintains industry-standard security practices including HTTPS encryption for all data in transit.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of any personal data we hold about you
- Correction: Request that we correct any inaccurate data
- Deletion: Request that we delete your personal data
- Objection: Object to how we process your data
To exercise any of these rights, contact us at hello@arjstudio.co. We will respond within 30 days.
8. Third-Party Links
Our website contains links to third-party services including WhatsApp, Instagram, LinkedIn, and Facebook. Once you leave our website, we are not responsible for the privacy practices of those services. We encourage you to review their respective privacy policies.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@arjstudio.co
WhatsApp: +92 317 2166655
Website: arjstudio.co